Hemtjänst Höganäs - Think about this when you hire Hemtjänst!

Home service Höganäs - Are you considering using Hemtjänst in Höganäs? You should think about this before hiring Hemtjänst.

Home care, care in the home, home care, nursing, medical care in the home, home health care dear child has many names. But how dear is it really?

We have used home care in Mölle and can state in retrospect that it did not turn out as we had expected. It starts with us being informed via Höganäs municipality that there is a concept for pensioners called Trygg Hemma. In Trygg Hemma, you can pretty much get everything you might need in a pensioner's home according to the information that appears onHöganäs municipality's website which we were referred to during telephone support. We chosenursing care at home and medical care at home because we needed help with securing medication and other healthcare based on the disease profile.

Initially, the right to receive Home care is tested by the administrator at Höganäs municipality, in our case it was approved, i.e. we got our application approved.

• Höganäs municipality invoices for something that they have not delivered to the client of Home Services in Mölle. * Assurance of medication/ delegation!

Before the start-up, we had telephone contact with decision officers and officers at Höganäs municipality. In the case of telephone contact, we askif part of the cost of using Hemtjänst in Höganäs municipality is deductible and if so by how much? This question cannot be answered by the administrator at Höganäs municipality. It also appears that a so-called Security alarm must be installed if you are to hire Home Services in Höganäs, installing and using Security alarms is associated with an external cost in addition to the cost of the service that Home Services in Höganäs municipality provides.

Installation of the Security alarm is not something that is done immediately when you use itHome service Höganäs, it is done quickly but in our case meant a waiting time of about 1.5 weeks.

In addition to this, a logging unit is mounted on the home, the logging unit is used by home care staff during home visits - i.e. every visit is logged. So in our case, the parent was discharged from Ängelholm hospital and was driven home to his home. Once at the residence, Hemtjänst i Höganäs/Tryghets Team met up. In connection with this, a general care plan was created based on wishes and needs.

At this time, there is no security alarm in the home, and no logging unit for the home care staff is installed in the home. We had wishes to receive 1. assurance of medication, 2. care and relief. This is when the problems begin, the problems that follow the entire course of medical care at home and securing medication. We receive from the responsible District Nurse who has been selected by her boss at Höganäs municipality to help us with what we ask forthat they cannot keep the time frames that the medication requires and that shifts in the medication time frames will occur. As a family, we are completely taken aback when the District Nurse at Höganäs municipality gives us this message, of course the thoughts start around how to solve this problem. We in the family have no medical competence and knowledge regarding the medications to be given and all that this entails.*The district nurse assigns the task to the wife at home, which means that she gets a responsibility that is not in proportion to her knowledge and experience. This becomes a task that drains the wife of energy, as it creates an internal stress factor.

In addition to this, we do not receive contact information for the various people in the Security Team with whom we sit in our residence, with the justification"you will receive a binder with all the contact details later".

We would have liked to see thatthe staff of the Security Team from Höganäs municipality had worn a visible onename tag and that they had handed overcontact details in connection with the start-up meeting. In practice, we didn't know which people we had talked to, whether they were from Höganäs municipality or from another planet and everything that could include.

To give us this basic information with 1. name and 2. contact information of the staff in Home Services who were selected by the municipality of Höganäsbefore the initial meeting took place with the Security Team of course it would have been more professional in a public activity like Höganäs municipality and above all in these times when the whole world is in turmoil.

From our side as the customer ofHome service Höganäs concretely, it is about leaving our trust to someone or a few who will manage our family member's life - if these individuals do not want to show their first and last name and do not want to provide any contact details, how should we as the customer ofHome service in Höganäs be able to feel safe and feel that the concept that Höganäs municipality sells in Trygg Hemma is trustworthy?

It doesn't get better if one of the Home Service individuals who visit us stands and says that he is not trained and that he cannot answer the question that is asked. As a family, we think"how can they send incompetent staff" to a complex case of illness?

On one occasion, we try to get in touch with the person or persons who work in Home Services in Mölle, we call the switchboard at Höganäs municipality and there we receive via the operator that they cannot connect us to the person or persons who work atHome service in Mölle, and that they have no telephone number to refer to.

The operator refers to the manager of Home Care in Mölle and forwards us to the manager - of course the manager is not available. This is a concrete reflection of the surrounding structureHome service in Höganäs municipality. A structure that is anything but good.The bad one sThe structure leads to communication problems between client and supplier Hemtjänst/ Höganäs municipality/ Trygg hemma Höganäs.

At this time we do not have:

• Received some contact information from those responsible in Home Services in Höganäs.

• Got in touch with those who work in Home Care in Mölle.

Over time, complications related to new prescribed medication appear. In connection with this, we are trying to get clarity on what and who has failed and how it could turn out the way it did andwho is responsible for the incident. And it is established that everyone blames everyone and no one has done anything wrong.What happened was the last thing that was allowed to happen - that was precisely why we wanted assurance of medication with expert competence. It turned out to be everything other than what we wanted and what we asked for.

How can it fail so to the mild degree regarding structure and delivery ofHome service in Höganäs municipality?

 Basically, everything starts at the manager's table inside Höganäs municipality, it starts with the right/wrong person being in the right/wrong place to be able to solve the task to be solved and after that the person in charge has with them employees who are/or are not are trained within the framework of what is to be done/performed.

Not being able to meet the time frames in the Home Care Service (Trygg Hemma) in Höganäs, which in this case are set for the prescription of medication for clients in Mölle, is to say"we have a staff shortage and our time is not enough based on the staff quota we have". Despite this, Höganäs municipality takes on the task. Taking care of a person who is not in perfect condition at the expense of the client/patient receiving worse, more unsafe and less secure care in their home. And this is solved by delegating medical tasks to the customer's wife and at the same time charging for it from the municipality. This is Höganäs municipality, this is Home Services, this is Trygg Hemma Höganäs. This is what pensioners in Höganäs municipality are offered to buy when they need help with nursing care, medical care provided by the responsible district nurse.

Karl-Johan Gyllenstorm is an SEO expert, marketing writer, he is certified in digital marketing by Google Digital Academy 2020. Karl-Johan is also known as “Gyllenstorm.”

Karl-Johan Gyllenstorm was born in 1976 on June 21 in Mölle. Has knowledge in internet marketing with a focus on search engine optimization (SEO). He has expertise in online personal brand strategy and expansion, market analysis, affiliate marketing web automation, extravagant search engine optimization methods. Other relevant knowledge and university studies can be found in the subjects of data analysis and statistics as well as in radiology and image analysis. He got part of his breakthrough when he started his craft company in 2008. Karl-Johan has a patent for the name "Gyllenstorm". Karl-Johan Gyllenstorm has worked as a team base, project manager and site manager in previous professional activities. Gyllenstorm is one of the arms of the House of Knights.

Karl-Johan Gyllenstormś digital books.

• 29 Digital Marketing Tips

• 9 Online Marketing Tips

• 5 MEGA Marketing Tips

• Traffic Juice from Gigants

• Powerful Method for Building Website Traffic

• Historien bakom länkbyggnads programmet (SE)

• Market Survey

• Extravagant Seo Method

• Power of design

• Webbautomation - Affiliatemarketing (SE)

Karl-Johan has over 16 years of experience in digital marketing.

The digital marketing journey started in 2008. Karl-Johanś first digital marketing project was a website for his painting business.The website was built in the Joomla system and dominated on relevant Top keywords in the painting industry. He now writes articles about marketing and search engine optimization in the Joomla system and shares his knowledge with the whole world.

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